Here are some useful details to help you prepare for your tour with Elora Journey – Tours in Strasbourg.

🌍 Languages available
English
French
(Please let me know your preferred language when booking.)

💳 Payment methods accepted
Credit/debit card via the booking platform
Cash (before the start of the tour)
Credit/debit card via SumUp Tap & Pay (contactless payments, Apple Pay usually works)

📍 Meeting point
The standard meeting point is Place Kléber, Strasbourg.
If you prefer another meeting point (e.g., your hotel), I am flexible as long as it is located within the Grande-Île of Strasbourg.
The final meeting point will be agreed upon once your booking is confirmed.

👨‍👩‍👧 Accessibility
Children & Persons with reduced mobility (PRM): All tours are accessible. Just let me know when booking so I can adapt the itinerary.
Food tours & dietary restrictions: Yes, I can adapt for allergies or special diets. Please mention your needs in advance when booking.

⏰ Booking conditions
Bookings can be made up to 60 days in advance.
Please book at least 2 days before your preferred tour date so I can prepare and welcome you in the best conditions.

🌦️ Weather policy
Tours generally take place even in bad weather — just dress accordingly!
If you prefer to reschedule because of the weather, that’s always possible.